Biometric authentication causing password memory issues
Been dealing with this problem at work for few months now. Our company policy makes everyone change passwords every 6 months but since most people just use fingerprint or PIN for daily logins they completely forget what their actual password is.
When password change time comes around half the team ends up creating helpdesk tickets because they cant remember their old password. Its becoming real headache for our IT support guys.
I was thinking maybe there should be way to force password entry once in while just to keep it fresh in memory. Anyone found good solution for this kind of situation? I know hardware tokens would solve this but management doesnt want to spend money on that right now.
What strategies have worked for your organizations to balance convenience of biometric login with need to actually remember passwords?