u/Firm-Reputation6481

Hi I'm new to this subreddit but a while back I completely lost my dragon city account and I was able to find the device I used to play it on but because its so old literally everything on it is outdated and whenever I try to load up dragon city it prompts me to update, and when I try to do it prompts me to sign into my Gmail, andddd when I do that it prompts me to verify that I am human with no captcha prompt, so I cant verify that I am human so I'm not sure what else to do, I made a support ticket and sent it with the only proof of my account existing being a purchase I made in 2015. Has anyone else ever had any similar problems and was able to get there stuff back?