u/First-Obligation9539

I need help solving this problem with the ATTACK SHARK G800 Wireless Gaming Headset.

I need help solving this problem with the ATTACK SHARK G800 Wireless Gaming Headset.

No matter how many times I try to do it exactly like in the presentation video, the software won't install. The headphones connect fine and work like regular headphones. Now, when I try to install the software, it won't run. (not even as administrator).

  1. Connect the USB adapter to the PC after the software is downloaded.

  2. Install the software on the PC.

  3. Restart the PC.

  4. With the USB adapter (connected), run the software and start the headphones.

(I've done this procedure 10 times now and nothing works.) I'm getting desperate. Has anyone else experienced something similar?

I saw a post from a year ago about headphones from the same brand but a different model...

Sorry if I've taken up too much of your time, and thanks for reading this help post.

the headset

https://preview.redd.it/jwc194txnz1h1.png?width=791&format=png&auto=webp&s=392c03e7fb47845b54e3cf1ed7e53c90318b0599

software that does not run after installation

https://preview.redd.it/a09whw80oz1h1.png?width=835&format=png&auto=webp&s=60a92b1ca5e18f8c455b4e10a17e10ebf911a79d

File explorer that doesn't even show the software running
reddit.com
u/First-Obligation9539 — 27 days ago