u/Fit-Alarm2961

Tesla's support is so amateur hour. Today my powerwalls are discharging for a grid support event. I'm part of the New England National Grid VPP program which explicitly states they will call for power from June to September and yet it's discharging now. Supports answer is to email the stupid vpp email which takes decades to get a response from, if at all. They find no urgency in an out of spec event which their own app claims is pushing megawatts to the grid. What do we get paid for out of contract events 🤔