u/Fit-Armadillo-5818

▲ 3 r/mubi

Mubi support ignoring my emails

Hi everyone, just wondering if anyone else is experiencing this issue.

I cancelled my MUBI subscription about 3 months ago, but I’m still being charged monthly. When I log into my account, it shows I’m not subscribed anymore, so it looks like an error on their side.

I contacted support a week ago but haven’t heard anything back yet. Has anyone had something similar happen or knows how to resolve it?
Thanks

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u/Fit-Armadillo-5818 — 5 days ago