u/FlameEyedJabberwock

We received this email yesterday:

>Hi. Im try open to account but Im get this message
"Our system is currently down. Normal system downtime is 1 hour every day from 3 AM to 4 AM Eastern. Please try again later"
Help!

I just can't with these people. How did they survive to adulthood?

That’s a PEBCAK error. It's a known intermittent issue that impacts end-users unpredictably. We’re actively investigating the root cause, but preliminary analysis points to an OSI Layer 8 failure, likely during H-I process invocation. ETA unknown. Prognosis poor.