My mobile network gets disabled whenever I am on a regular call.
Hey, I was wondering if anyone might know a solution to a very frustrating issue I'm experiencing. Whenever I am on a regular phone call my mobile/cell signal seems to get completely disabled. I could be on full strength 5G signal, get into a call and the 5G icon in the top right will disappear. The call itself will be unaffected but the phone will otherwise act as if it has no signal/Internet. I can't open email, start a journey on maps, etc.
I've searched around and can't seem to find anyone else experiencing this issue. I tried using Samsungs own support who recommended I soft restart the phone which took a couple of minutes but the agent disconnected the chat since I was no longer responding (lmao).
If anyone's got any ideas I would be super appreciative!