u/FrequentClaim6

For the past week, I’ve been unable to send or withdraw USDC from my wallet. Whenever I try to send or withdraw, I receive a message stating, “We have paused sending/withdrawing to keep your account safe. Please contact support to restore access.”

I reached out to support, but they did nothing and informed me that the issue had already been escalated. Naturally, I checked my email to see if I had received any communication regarding this matter. Unfortunately, there was no response from them, and I don’t have any information about why or how this happened. There’s also no timeline for a resolution.

I have approximately 4,000 USDC in that account, and I’m unable to use it.

Can you all suggest some steps I should take to resolve this issue?