Hey there.
I just went solo a couple of months ago and it has mostly been incredible, and I am thankful to be getting a steady stream of clients my way.
Dealing with insurance, though… I feel like I am a baby deer on ice trying to navigate this. So many hoops.
I just got my first explanation of payment in the mail last week, and it looks like the client has not met their deductible, despite my insurance/ benefits verification call last month- the person on the line assured me that my client will only be paying a $30 co-pay, which is what I told my client, and what they’ve been paying for the past four sessions. Now it looks like they owe an additional $70 per session until their deductible is met, meaning they owe me almost $300. I just feel sick that I didn’t give my client the right information, and I feel nervous to break the news to them.
If anyone has advice, let me know. Especially for how I can avoid this in the future. I’m far too early on to hire a billing person, unfortunately. 😩