u/Frontlinewkr

My pr application under CEC healthcare and social work category was refused. Officer's response: I am not satisfied that you meet the Canadian skilled work experience requirements. You declared National Occupation Classification (NOC) 42201 for this role; however, upon assessment, it appears that the duties primarily involve serving as the first point of contact for clients seeking housing, financial, social, or legal assistance, and connecting them to appropriate services through the Outreach Centre. Although I acknowledge that the some of the duties listed in the employment letter are similar to that of the duties as seen in the NOC category, the overall scope and depth of your duties/responsibilities do not align with the expectations of this NOC.

Reference letter duties:

As a Community Shelter Worker at...., Mr. has been integral in assisting clients with various aspects of their lives. His duties include: ● Reviewing client background information, preparing intake reports and conducting intakes to obtain case history ● Assisting clients in identifying and developing plans of action to address their unique challenges, while providing the necessary support and guidance towards their strengths and needs. ● Assessing clients' eligibility for social benefits and referring them to relevant services, including medical, legal, financial assistance, housing, employment, and daycare services. ● Providing emotional support and supervision to clients. ● Monitoring clients' progress, offering support, and helping them navigate any difficulties or barriers they may face. ● Providing crisis intervention and emergency shelter services. ● Maintain contact with other social service agencies and healthcare providers involved with clients to provide streamlined support Additionally, Mr. .... is responsible for maintaining program statistics, which are essential for evaluation and research purposes, and ensuring that safety standards and departmental policies are met.

Employment letter duties:

Ensure shelter operations are coordinated with respective community centre management and maintenance of staff. Ensure all data entry is completed by the end of shift including HIFIS, and program spreadsheets, and other documentation as required. Ensure incident reports are completed as soon as possible from the time of the incident, and include all pertinent information is submitted to the team lead or Supervisor by the end of shift. • Attend all staff meetings as required. • Maintaining files and other confidential information in accordance with PIPEDA guidelines. • Works within the policies, procedures and regulations as required by ... and under the Ontario Health & Safety Act • Ensure all safety guidelines are in compliance with health standards and followed at all times by staff and RC attendees, proper sterilization and hygiene practices, social distancing and masking where required. Completes on-site intakes are provided in a client centered and harm reduction approach to determine immediate and on-going client needs, collect, and provide information, make appropriate referrals, and conflict resolutions. • Overseeing the supervision of patron safety ensuring Codes of Conduct are enforced and adhered to. • Respond to client inquiries when other resources not available and assign as appropriate to community support workers where needed ( crisis counselling, housing support, harm reduction). • Contact emergency services to support clients experiencing medical or mental health crisis (911 emergency, non-emergency, DMHS Crisis) • Report and record actual or potential client safety risks or incidents; participate in critical incident reviews as necessary.

My question: is the refusal justified? Should I go for a Judiciary review?

Thanks!

My pr application under CEC healthcare and social work category was refused. Officer's response: I am not satisfied that you meet the Canadian skilled work experience requirements. You declared National Occupation Classification (NOC) 42201 for this role; however, upon assessment, it appears that the duties primarily involve serving as the first point of contact for clients seeking housing, financial, social, or legal assistance, and connecting them to appropriate services through the Outreach Centre. Although I acknowledge that the some of the duties listed in the employment letter are similar to that of the duties as seen in the NOC category, the overall scope and depth of your duties/responsibilities do not align with the expectations of this NOC.

Reference letter duties:

As a Community Shelter Worker at...., Mr. has been integral in assisting clients with various aspects of their lives. His duties include: ● Reviewing client background information, preparing intake reports and conducting intakes to obtain case history ● Assisting clients in identifying and developing plans of action to address their unique challenges, while providing the necessary support and guidance towards their strengths and needs. ● Assessing clients' eligibility for social benefits and referring them to relevant services, including medical, legal, financial assistance, housing, employment, and daycare services. ● Providing emotional support and supervision to clients. ● Monitoring clients' progress, offering support, and helping them navigate any difficulties or barriers they may face. ● Providing crisis intervention and emergency shelter services. ● Maintain contact with other social service agencies and healthcare providers involved with clients to provide streamlined support Additionally, Mr. .... is responsible for maintaining program statistics, which are essential for evaluation and research purposes, and ensuring that safety standards and departmental policies are met.

Employment letter duties:

Ensure shelter operations are coordinated with respective community centre management and maintenance of staff. Ensure all data entry is completed by the end of shift including HIFIS, and program spreadsheets, and other documentation as required. Ensure incident reports are completed as soon as possible from the time of the incident, and include all pertinent information is submitted to the team lead or Supervisor by the end of shift. • Attend all staff meetings as required. • Maintaining files and other confidential information in accordance with PIPEDA guidelines. • Works within the policies, procedures and regulations as required by ... and under the Ontario Health & Safety Act • Ensure all safety guidelines are in compliance with health standards and followed at all times by staff and RC attendees, proper sterilization and hygiene practices, social distancing and masking where required. Completes on-site intakes are provided in a client centered and harm reduction approach to determine immediate and on-going client needs, collect, and provide information, make appropriate referrals, and conflict resolutions. • Overseeing the supervision of patron safety ensuring Codes of Conduct are enforced and adhered to. • Respond to client inquiries when other resources not available and assign as appropriate to community support workers where needed ( crisis counselling, housing support, harm reduction). • Contact emergency services to support clients experiencing medical or mental health crisis (911 emergency, non-emergency, DMHS Crisis) • Report and record actual or potential client safety risks or incidents; participate in critical incident reviews as necessary.

My question: is the refusal justified? Should I go for a Judiciary review?

Thanks!