u/Froppyyyyyy

I keep trying to finish my application on the website but I keep getting stuck on the third part of the application where you fill out your passport information. It will let me fill out the info and it will tell me if I'm missing any info but it won't let me save and continue. Each time I try it gives me this error message; "Oops! something went wrong, Please try again or contact Administrator." I've tried using different platforms (chrome + bing), reached out via email, cleared cookies and cache that might've built up, and also left it alone for a few hours. What should I do to try to bypass this?