So I find the customer service here extremely polite and I had no complaints until I heard them talking while cleaning the area up.
The staff were talking to each other and they mentioned two alarming things.
-the fact that they charged someone 2 dollars extra
-two of the staff were talking to each other and were talking about double charging someone and the other staff said “So basically you stole their money” and they both started laughing.
I am an anonymous account and I have nothing to gain or lose by writing this post, in fact I’ve always found their staff extremely sweet, but I heard this myself and no it’s not a misunderstanding, my friend and me were working on our assignments while we heard this.
I want to know all of your experiences at this place and if anything matches or if anything similar has happened to you. This happened on May 5.