u/GiantFriendlyCrab

White logo and then black screen didn’t spare me.

Zephyrus G14 2025, GA403WR.

Last thing I remember was changing some settings on the G-Helper to reduce battery drain. Put tow G-Helper options on the top to most left. (But it also could be a coincidence). Then after some hours (I was turning PC off/ hibernating and on during that day) I turned it on. And after 20 seconds screen froze. Pressed off and on and got the white logo, then black screen and sound of windows booting. Shortcuts/buttons for dimming keyboard, for adjusting volume are working. Shift+control+windows key+B works (gives beep).

 

Have tried to connect external monitor via HDMI – not working. Also, with pressing Fn+f9.

Unplugged all dongles (mouse).

Have tried to go into BIOS by pressing DEL – not working.

Have tried to disconnect SSD and start to force it into BIOS – not working.

Have tried to disconnect / connect battery – not working.

Have tried to disconnect the screen (two ribbon cables) and connect external by hdmi – not working.

Have tried longer than minute power button pressing – didn’t work.

 

Anything else I can try by myself? I don’t have the main charge right now, only USB-C one.

 

When I will return home in like a week, I am planning to install an old SSD from this PC (1 tb, I have now installed 2 tb). But seeing that it is not loading into BIOS, or at least not displaying, have doubts that it will do anything. And will try to remove battery and run only on adaptor.

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u/GiantFriendlyCrab — 14 hours ago