u/Gkhasmin

If you’re considering Tecnica gear, learn from my $300 mistake. I purchased a pair of their premium hiking boots, and after just 10–12 hikes, the upper material split at the natural flex points on both shoes. Despite the tread being in pristine condition, the boots are now useless and leak water.

As a long-time fan of their ski gear, I expected Tecnica to stand behind their products. Instead, Customer Service completely dismissed my claim. Their reason?

Since they are exiting the North American footwear market, they no longer feel obligated to honor warranties or support their customers.

Tecnica is happy to take your money, but they won't stand behind their product when it fails. If you value brand integrity and gear that lasts longer than a dozen walks, look elsewhere.

I’m writing this as a cautionary tale for anyone looking at Tecnica gear.

I purchased a pair of their premium hiking boots ($300 CAD). Within 10-12 hikes, the upper material split at the natural flex point on both shoes leting in water. There is zero tread wear; the boots are fundamentally defective.

Despite my long history with their ski gear, Tecnica Customer Service has fully dismissed my request for a credit or resolution. Their excuse? They "no longer participate in the outdoor footwear category in North America."

Apparently, Tecnica believes that exiting footware in my market also means exiting their responsibility to the customers who funded that business. If you value a company that stands behind its engineering, look elsewhere. They are happy to take your money, but they won't stand behind the product when it fails. deeply disappointed in the product and lack of support.

Tecnica Boots: $300 Boots, 10 Hikes, Zero Support.

Tecnica Hiking Boots: Warning! manufacturing defects and complete lack of warranty support.