u/Glittering-Week-3288

It’s been two weeks since I paid my summer tuition and my account is still saying im past due.

For context I have paid via my mobile banking app for the last two years. I saved the payee info since the first time I paid and have used the same info ever since. I paid the same way for my spring semester a couple months ago. This is my first time ever having an issue.

I called enrollment services and they couldn’t see the payment on their end. I submitted a service request to have the payment be traced and I sent the confirmation and receipt from my bank. I’m worried that they won’t find or refund my money.

Has this happened to anyone else/how did it play out for u?

pls lmk 🙃🙃