
2 year old Lockerstor 8 Gen3 no longer boots fully + red/orange/green + beep
Similar to some others here, my 2 year old Asustor backup just suddenly failed. This wasn't after any sort of external event I know about, and it wasn't during a normal backup time.
I'm sure there was *some* trigger, but nothing obvious. It just happened mid-day yesterday. It's been running in my house since late 2024, with 8x Seagate IronWolf Pro 24TB drives in RAID 6 config, and 2x WD_BLACK 2TB NVMe drives for cache, handling daily and weekly backup, plus pulling down files from OneDrive. It's connected to the network and also USB-C.
Now, during boot, when it gets to "Starting Service" it flashes red/orange/green with a beep for each cycle. It shows an IP address, so this is fairly far along in the boot cycle, it would seem. However, it doesn't appear in the client app on my PC, and I cannot reach the browser "desktop" configuration by IP address.
Reading the posts here yesterday, I powered it down after the failure and let it stay powered down and unplugged all night. Not sure why that's a thing (I'm assuming for some sort of capacitor discharge?) Powered it back on late this afternoon.
I noticed one drive (top right) didn't have its light on in the same cadence as the others, so I pulled that and tried booting. No change in behavior, so I put it back in place.
I haven't opened it, pulled the cmos battery, etc. that others recommend. It's also not in a location where it would work any connections loose.
Any suggestions for obvious things to consider? Given placement up on the top shelf of a utility rack in my basement, getting this within range of a monitor is going to be super annoying, so don't want to do that unless there's proven need to. Of all the random mini PCs I have in that room, this was the last thing I had expected to fail, so I didn't make it easy to move. :P
Lockerstor 8 up on a high shelf
Edit. The steps shown on the LCD are
- Starting-System Please wait ...
- Booting-Storage Please wait ...
- Booting-Service Please wait ...
The error beeps start with Booting-Service.
I also verified, through the front panel, that the one disk volume it shows has tons of free space. This isn't a capacity / disk full issue.
Thanks
Pete