Canadian Police Service Dispatcher Hiring Process
Hello everyone! I very recently discovered this sub as I was preparing for my CritiCall test and have been perusing some of the posts. I found out today that I passed the CritiCall test and am supposed to be on the lookout for an email next week that will let me book a time for an interview.
So, I want to share the way the process works in my Prairie Canadian province because I feel there will be others who may want to see the Canadian side of things as I keep on finding more American POVs; super helpful but I want to contribute the Canadian side of it too! So, here it is: submit resume + all required docs to online job posting —> if selected, get tested for keyboarding wherein the criteria was minimum 40 wpm —> CritiCall test —> a competency interview with a panel of experts in which I must answer everything using the STAR method (this was stressed to us by the recruiter) —> background investigation —> psychology assessment —> start training!
As I’m sure everyone may know already, each step needs to be passed before you can be considered for the next one.
Now, I have never worked a job with this level of difficulty and hiring requirements ever before. I have years of call-taking experience but not for anything remotely like this. I am super nervous and want to be super prepared!
If anyone has any tips or even info, especially Canadian dispatchers, on what to expect in the panel interview phase, I would love to hear from you!
Wishing you all a lovely weekend - I hope your shifts are smooth and quick!!