u/Gloomy-Weather-4169

I have been having problems with syn about 2 weeks ago. I have now disovered that I have lost data on my computer and Ploud. Managed to restore some but some crucial data is missing. Tried to restore to previous period and find there is nothing in the restore either. I contacted PCloud on Monday and have had no response since and today is Wednesday. PCloud Support is not good as the response is too slow. Can anyone help. Tried IDrive which I don't like but the response was immediate. Figure guys.