u/GooseFarmerByTrade

I was working through my paper with kiro until I got this message "Your User ID is temporarily suspended. We detected unusual user activity and locked it as a security precaution. To restore access, please contact our support team to verify your identity: https://support.aws.amazon.com/#/contacts/kiro (Request ID: ...)"

Frustrated with this, I tried cancelling my subscription, but it doesn't let me: "Unable to obtain payment portal URL: User is not authorized to access this feature". What are my options at this point? Should I block the future transaction on my credit card? Thanks.