
JD.com is to become strategic partner of Costco in China
Costco has members, blockbuster products, and global influence—yet it has always lacked a "super entry point" to cover the Chinese market.
That entry point ultimately turned out to be JD.com.
On July 22, the globally renowned membership-based warehouse retailer Costco officially announced a deepened strategic partnership with JD.com, granting JD.com the authorization to serve as its exclusive official e-commerce partner in mainland China.
This marks a significant shift in Costco's development strategy in China. Previously, Costco relied primarily on physical stores to deliver the consumer experience; now, it will leverage JD.com's platform capabilities to further translate its brand influence into online sales scale.
Moreover, this collaboration did not happen overnight.
As early as May this year, the Costco official flagship store had already made its debut on the JD.com platform, with both parties conducting preliminary trials and operational磨合 (alignment and fine-tuning).
Based on current performance, the collaboration is progressing at a remarkably rapid pace.
Data shows that the JD.com Costco official flagship store has already garnered over 200,000 followers, with cumulative visits exceeding 30 million. Among these, Costco's private-label brand, Kirkland Signature, has performed particularly impressively, with its nut products being snapped up multiple times.
In addition, the store has listed approximately 700 products, and consumers in some regions can now receive their orders on the same day at the earliest.
For Costco, this partnership with JD.com addresses not only the issue of online sales channels, but also the long-standing challenge of limited expansion speed in the Chinese market.
Over the past few years, Costco has enjoyed tremendous brand popularity in China, yet its number of physical stores has remained limited. Consumers recognize the quality of its products, but are often deterred by long distances and high shopping costs, ultimately failing to convert interest into actual purchases.
This tension became apparent as early as Costco's initial entry into China.
In 2019, the opening of Costco's first Shanghai store caused a huge sensation on its very first day.
Consumers lined up to enter, with parking waits exceeding three hours and checkout lines stretching to nearly two hours. Due to the overwhelming concentration of foot traffic, Costco temporarily restricted store entry and suspended operations that day to ensure a satisfactory shopping experience.
This "grand opening frenzy" demonstrated consumers' recognition of the Costco model.
However, it also exposed a practical problem: relying solely on a limited number of physical stores makes it difficult for a global retail giant to sustain and expand its influence in the Chinese market.
As a result, Costco is exploring a new growth model: preserving its offline membership system while further expanding the reach of its online channels. Members will continue to enjoy exclusive benefits, while non-member consumers will also be able to purchase some products, though with possible price differences.
Costco has stated that this year marks the brand's 50th anniversary, and the deepened partnership with JD.com represents an important step in its continued commitment to the Chinese market.
The reason JD.com was ultimately chosen as Costco's "entry point" lies in its years of sustained investment in full-chain fulfillment capabilities.
First, JD.com possesses a nationwide warehousing and logistics network that can effectively compensate for Costco's limited physical store presence, bringing a convenient shopping experience to consumers across more regions.
Second, JD.com has over 700 million annual active users, a large portion of whom have strong purchasing power and sustained demand for imported goods, quality products, and household consumption upgrades—closely aligning with Costco's positioning of "curated quality products at great value."
In addition, JD.com's long-term investments in areas such as fresh-food cold chains, cross-border goods, and bulky-item delivery have also equipped it to handle the complex product operation needs of international retail giants.
In June of last year, Liu Qiangdong mentioned in an internal speech that JD.com operates over 1,600 logistics centers, carries more than 10 million self-operated products, and maintains inventory turnover days between 30 and 50. He also cited a hard metric: JD.com's overall expense ratio for self-operated retail is only 10%.
In his view, these numbers reflect the foundational retail capabilities that JD.com has built through long-term investment.
It can be said that Costco excels in global product sourcing and procurement, while JD.com excels in last-mile delivery and user reach—the two complement each other, and neither is dispensable.
In fact, when it comes to partnering with international retail giants, JD.com is no newcomer.
As early as June 21, 2016, JD.com entered into a strategic partnership with Walmart, and subsequently, Yihaodian was integrated into JD.com's platform.
In August of the same year, the Sam's Club official flagship store officially launched on JD.com, opening up its online sales channel.
After years of development, Sam's Club has performed impressively on the JD.com platform. It currently ranks No. 1 on JD.com's supermarket store rankings, with over 13 million followers on its store page.
Public information shows that Sam's Club has established an integrated online-and-offline presence in China, leveraging over 60 physical stores and more than 500 front-end warehouses to create a "one store, multiple warehouses" delivery system, enabling delivery of high-frequency products in as little as one hour in the fastest cases.
The success of Sam's Club also demonstrates the immense potential of combining traditional membership-based retail with internet platforms.
In addition to Sam's Club, JD.com has continued to attract global retail brands to its platform in recent years.
In November 2024, JD.com partnered with Amazon Global Selling, and the Amazon Global Official Flagship Store officially launched on JD.com, bringing consumers over 400,000 overseas products and more than 12,000 international brands, further enriching the cross-border shopping experience.
The global home furnishings retail giant IKEA also joined the JD.com platform in August last year, further enriching JD.com's quality consumption ecosystem.
Now, Costco's choice of JD.com is essentially based on its recognition of the comprehensive capabilities JD.com has built in channels, logistics, and user connectivity.
From Sam's Club to Costco, and with more international brands joining the platform, JD.com is creating not just a shopping platform, but a consumer network that connects high-quality global goods with Chinese consumers.
Moreover, behind this partnership also lies a shift in JD.com's own strategic direction.
In the past, JD.com's most distinctive user perception was its association with 3C digital products.
With guarantees of authenticity, fast delivery, and after-sales service, JD.com has long served as a key gateway for consumers purchasing mobile phones, computers, home appliances, and other products.
However, as growth in traditional strong categories such as smartphones and home appliances has slowed, general merchandise, household consumption, and on-demand retail are becoming important directions for JD.com in its search for new growth.
This shift is also reflected in financial data.
JD.com's first-quarter 2026 earnings report shows that revenue from electronic products and home appliances declined by 8.4% year-over-year, while revenue from daily necessities and general merchandise grew by 14.9% year-over-year.
The contrast between growth in one area and decline in another reflects that JD.com is gradually expanding from low-frequency consumption categories such as home appliances and 3C products to covering high-frequency consumption scenarios including food and daily necessities.
In other words, JD.com is transforming from a platform known for its strength in 3C products to one that covers a broader range of household consumption scenarios.
To further strengthen its focus on quality consumption and overseas product offerings, JD.com launched the "10-Billion-Yuan, 1,000-Category New Growth Plan" last July. According to the plan, over the next three years, JD.com will introduce 1,000 new overseas brands through cross-border channels and help these brands achieve a cumulative sales growth of 10 billion yuan on the platform.
The addition of a membership-based retail brand like Costco precisely helps JD.com further strengthen its positioning in "quality household consumption," transforming low-frequency appliance purchases into high-frequency repeat-purchase scenarios for food and daily necessities.
This may well be the deeper strategic value of this partnership for JD.com.
What JD.com truly aims to change is not merely adding a few more consumer categories, but breaking the market's entrenched perception of it as a "3C e-commerce platform."
From home appliances, mobile phones, and computers to food, daily necessities, and household consumption, JD.com wants to evolve the reason users open its app—from "I need to buy a big-ticket item" to "all kinds of everyday consumption needs can be fulfilled here."
And the addition of membership-based retail brands like Costco and Sam's Club is a crucial step for JD.com in filling out its high-frequency consumption scenarios.
In an era where traffic dividends in e-commerce are gradually fading, and traditional shelf-based e-commerce is shifting from acquiring new users to deeply cultivating existing user value, the core of platform competition has moved from "how much traffic you have" to "how much consumption frequency you can generate."
In sum, holding onto the foundational 3C and home appliance business while expanding into new household consumption scenarios such as daily necessities is not about choosing between two different paths for JD.com—it is a strategic reconfiguration centered on user value.
The outcome of future retail competition will depend not only on who has more brands and products, but on who can truly connect global supply chains, platform capabilities, and consumer demand.
For JD.com, what it is building may not just be a larger shopping platform, but a consumption entry point that covers more life scenarios.