u/Grilledandcheesen

Do human support agents exist anymore?

I opened a case awhile ago and support seems to respond within a reasonable time, but their answers seem like AI. They've asked me multiple times what streaming devices I use, and then suggested reset, reinstall of the app, etc. when it still doesn't work they start over with the same line of questions and suggestions.

reddit.com
u/Grilledandcheesen — 12 days ago