
Northwest Indiana communities frustrated with extended NIPSCO outages
Part of the article:
Georgeff said he’s planning to go to the Indiana Utility Regulatory Commission and ask it to investigate NIPSCO’s handling of the emergency because even though no one can deny that the storm was unprecedented, he gets a sense that there was no sort of plan of what to do when something happens at all.
“(NIPSCO) raised our rates and locked out its people, which caused more of them to leave, so we now have more contractors here where the trucks alone cost $500 a day. That’s not even the cost of the crews running them,” he said. “And we know that NIPSCO will get reimbursed by FEMA, so there needs to be an investigation, and I really think some heads need to roll.”
This part too 😡
“I’ve been out talking to contractors in my neighborhood who’re just sitting there waiting for direction, and a couple of them said they don’t want to tell me what’s going on because it would (make me mad),” he said Monday. “The communication with NIPSCO has been terrible; you can’t get a person to talk to, so they make you go online where you know the message has been vetted and doesn’t tell you anything. There’s no personal communication.”