u/GrowthObserver_

The onboarding flow you built for users is not the one they're actually experiencing.

We tested it internally. Looked clean. Made sense to everyone on the team.

Then we watched five real users go through it. Different entry points, different assumptions, different places where they got stuck. None of them experienced it the way we designed it.

The flow we built was for someone who already understood what the product did. Most users don't arrive that way.

When did you last actually watch someone onboard for the first time?

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u/GrowthObserver_ — 1 month ago

Users lie. Not maliciously. They just don't know what they actually do versus what they think they do.

So we build around their stated preferences and wonder why adoption stalls.

Skene.AI had me run a codebase analysis instead of scheduling another round of calls. The irony is gross: all the behavioral truth we were trying to extract from 45-minute Zoom interviews was sitting in the repo the whole time. Unused API endpoints. feature flags that never got flipped. integration hooks nobody ever connected.

Users will tell you what sounds reasonable. The code shows you what was real. those two things are rarely the same and the gap between them is where growth actually lives.

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u/GrowthObserver_ — 2 months ago
▲ 11 r/BuilderFounders+1 crossposts

The most useful open source growth tools for solo founders aren't the obscure ones. They're the famous ones you abandoned because a tutorial made them look complicated.

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u/GrowthObserver_ — 2 months ago