u/Guilty_Egg197

Seeing an interesting pattern lately:

People are completely comfortable using UPI/apps daily, but many still prefer visiting branches for loans, documentation, trust, negotiation, or complex financial decisions.

Trying to understand where digital banking genuinely works better and where human interaction still matters in India’s evolving banking system.

Collecting anonymous responses here (takes ~2–3 mins):
https://docs.google.com/forms/d/e/1FAIpQLSe4K8wdecPjZDu33FScYR7sr_UCuNirQMDAKA3zY4L87OegfQ/viewform?usp=dialog

Would especially love perspectives from people who’ve:

• applied for loans,
• used fintech apps,
• or dealt with bank branches recently.

https://docs.google.com/forms/d/15XAQErFBmQTx0NegMWGyZXajW4OaDmLwtGmRAYRvH5k/edit
“Fully digital loan process” 🤡
Meanwhile bank: “sir branch aajaiye once”

Doing an MBA project on digital loan experiences in India — if you’ve taken any loan recently, this will take 2 mins 👇

https://docs.google.com/forms/d/15XAQErFBmQTx0NegMWGyZXajW4OaDmLwtGmRAYRvH5k/edit