Why is the MBTA Go app so bad
Yesterday the Lowell line was delayed 30+ minutes because of signal issues between Wilmington and Woburn. Yet the app was not updating at all. Online said normal service (wrong) and the app was acting like the train never even departed Lowell, then after the time it was SUPPOSED to arrive, it completely disappeared. It was infuriating! I waited around for 15 minutes at Wilmington and it eventually showed up but we had no idea what was going on or why we were waiting or if we even should have been waiting. SUPER FRUSTRATING. That app should have been updating! Especially on a weekend when the trains are every 2 hours!