u/HIP13044b

I have two parcels that were due to arrive this week and last week... both had estimated delivery times, and neither arrived. Instead, they're stuck on "In Transit" and can't sort out a revised delivery date; I'm simply redirected back to the tracking homepage.

I'm going to try customer services, but I'm told they'll just shrug me off with "Wait 10 days then contact the sender"

Outside of the standard horror stories from Royal Mail... is something going on at Plymouth Mail Centre that's making it impossible to get items sent out? They transit fine until they hit Plymouth MC, then they drop off the radar...