u/HanreyCon9300

Switching dialers for the third time because numbers keep dying. Is there one that actually manages number health or are we going in circles

First dialer: numbers flagging after about 3 weeks. Switched. Second: same thing, maybe 4 weeks. On a third now and answer rate is already starting to drift on numbers we've been using a few weeks. I don't think this is a vendor problem anymore. I think we're doing something wrong operationally. Volume per number, rotation timing, warm-up. But I don't know what doing it right actually looks like. Does any dialer have real number health management built in, warm-up protocols, rotation logic, proactive monitoring. Or is this always going to be a manual process regardless of what you're running?

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u/HanreyCon9300 — 8 days ago