Hey y'all. I've been moved to a final round interview for a CS role where they want me to present to a group of leaders and peers for about 10-15 minutes. The prompt they gave me is asking to showcase a time I owned an "engagement" with a customer and drove value. I have a pretty good example in mind, but the only problem is that I don't remember specific details (such as the company's name, the names of the folks I worked with, etc) - as it's been over a year and a half since I worked for that company/role. The example I'm intending to use was also much less structured or formalized, but they are asking to see examples of documents and reports I created during this engagement. How screwed am I? I'm planning to be upfront that I no longer have access to the documents and info on this specific project and am recreating from memory (since I no longer work there), but will this appear like BS to the hiring team?
u/Hapax12
I am looking at a role at a smaller company (~200 employees) with a pretty sticky product and healthy track record (long term stability, no layoffs, etc). The role would be all about managing pilots with potential customers, straddling that ground between sales and true CS. Id be coordinating with both teams based on what I've learned so far. For anyone who has done similar work: is this kind of role a dumpster fire?
I've clarified that I'd be running no more than 4 or 5 pilots at a time, and they have a predefined hard limit (90 days). Guard rails like this make me more confident in accepting a potential offer. I also know some folks who work there, albeit in different divisions, but they nonetheless have only excellent things to say about benefits, internal culture, etc. Everything on paper seems great, I'm just wanting to be discerning about the actual role itself before deciding whether to continue pursuing it. Thanks for any input yall can provide!