u/HardRainDPK

how to refund accidental payment

I can't find any place within the website itself to contact anyone so I am posting here. I had a monthly account, was planning to cancel. Decided to look at annual rate before doing so. At that point I accidentally clicked confirm, and despite immediately trying to click cancel and back, the payment went through. Insult to injury there were still 2 paid weeks left on my monthly plan and it charged me for a full annual plan immediately.

How do I contact someone for a refund? I have decided this is not the platform for me.

reddit.com
u/HardRainDPK — 11 days ago