Service business owners — what's your actual setup for inbound calls when you're already on a job?
Genuinely curious — not a sales post.
When you're elbow-deep in a job and your business phone rings, what happens?
- Voicemail?
- Spouse / partner answering?
- VA or answering service?
- Office staff?
- Phone tree?
- Just accept the loss?
Most owners I talk to have a different setup and most aren't fully thrilled with theirs. What's actually working for you in practice — and what isn't?