Seems like no one wants to pay my cleaning prices.
So I've recently started my own solo cleaning business, and I've had a couple of clients who I done end of lease cleaning for, (which I underpriced, and they both took longer than I thought they would've) so I've tried to make sure I don't do that again, and I make sure to do a walk through of the property first, because a few months ago I did a clean for this lady through airtasker, who sent me pictures of the property and it was not accurate to the state of her house when I went there in person.
Anyway, I've had a few clients ask for a quote, but it's like as soon as I give them a rough estimate of what it would cost, and/or tell them that I would have to do a walk through to give the most accurate quote, they have just ghosted me.
It's kind of disheartening because Ive joined a bunch of cleaning business groups, I follow cleaning business advice pages on pretty much every platform I have, and the one consistent thing that everyone says is to not under charge, that they made mistakes doing that in the beginning and it really affected them financially, or that they didn't do that and that's what has set the tone for their successful business. I've also researched what's the appropriate amount to charge for cleaning in my local area and implemented that in my pricing which I thought was fair.. But I'm not really getting any clients and as I said, the ones who have reached out have just ghosted me after the fact..
Is this normal? Is this just part of the process when you're starting out? Do I need to just lower my prices to gain clients? I feel like I'm not a very outgoing person either, and I am still quite new to the area I'm in so it's hard to try and network and get the word out there for my business. Maybe that could be why I'm not reaching the right kind of clients? Idk, I just feel stuck. I'm also a mum of 4 so it's been so hard to try and put everything into this business and not gaining any regular clients just feels like the biggest hurdle right now. Any insight and/or advice would be helpful