u/HealthDataNut

For nurses who have transitioned—or are currently trying to transition—from bedside/clinical roles into Epic analyst, nursing informatics, or other health IT positions, I’d love to hear about your experience.

I started as an Epic end user before eventually transitioning into an Epic analyst role myself. I remember how confusing it was trying to understand how healthcare experience could translate into an EHR/IT career.

As part of a Drexel University student entrepreneurship project, I’m trying to better understand this career-transition experience.

What has been the hardest part for you? Knowing where to start? Understanding which Epic application fits your background? Certification? Translating clinical experience into analyst/informatics skills? Getting interviews? Or finding that first opportunity?

I’m especially interested in hearing from people who are still trying to make the transition, since those challenges are important for me to understand.

For anyone curious about why I’m researching this, I have more information about my student project in the pinned post on my Reddit profile. Nothing is being sold, and no payment is required.

Otherwise, I’d love to hear your experience directly here. What has been the biggest challenge in your transition?

For those who transitioned—or are currently trying to transition—from a clinical, patient access, healthcare operations, or Epic end-user role into an Epic analyst or health IT role, I’d love to hear about your experience.

I started as an Epic end user before eventually transitioning into an Epic analyst role myself. One thing I remember clearly is how difficult it was to understand the pathway from using an EHR every day to actually working on the systems behind it.

As part of a Drexel University student entrepreneurship project, I’m researching this career-transition problem.

What was—or currently is—the most difficult part for you? Knowing where to start? Understanding which Epic application fits your background? Translating healthcare experience into technical/informatics skills? Certification? Getting interviews? Finding your first opportunity?

I’m developing a free resource around this problem and would really value perspectives from this community. Nothing is being sold, and no payment is required.

If anyone is interested in seeing what I’m working on or providing additional feedback, I can share the link in the comments.

Thank you!

I've noticed a lot of discussions from healthcare professionals who want to transition into Epic analyst roles but aren't sure how to get that first opportunity.

For those who are currently applying or have successfully made the transition, what has been the hardest part of the job search?

Was it getting interviews, understanding which Epic application fits your background, the certification requirements, translating your healthcare experience into analyst skills on your resume, or simply finding an organization willing to give you that first opportunity?

I made this career transition myself after working as an Epic end user, so this topic is personally interesting to me. I'm also exploring the career-transition process as part of a student project.

I'm especially interested in hearing from people still trying to break into the field, because I'd like to better understand what information or guidance you feel is missing.

If anyone is curious about the context behind why I'm asking, I have more information in the pinned post on my profile.

Otherwise, I'd just love to hear about your experience here. What has been the biggest obstacle for you?

For those who successfully transitioned from an Epic end-user, clinical, patient access, or other healthcare role into an Epic analyst position, what was the most difficult or confusing part of the transition?

I'm especially curious about what you wish you had known when you first started exploring this career path.

I'm working on a student project around this topic based partly on my own experience making the transition. I put more context in the pinned post on my profile for anyone interested in why I'm asking.

Would love to hear your experiences or advice. Thanks!

I rarely build questionnaire series, so I need assistance from someone with expertise in this area. My understanding is that this is a two-step process:

1. Determine how the questionnaire series will be assigned.
2. Configure the recurrence pattern that determines when the questionnaire will be assigned again.

Here is the background of the build: The questionnaire is automatically assigned to patients who are discharged with a fever. The office needs to monitor the patient’s temperature every two days for two weeks.

The TS advised that I do not need to use an anchor event. After completing the first assigned questionnaire on Monday, I expected to receive the same questionnaire again on Wednesday. However, I did not receive another questionnaire, even after waiting until Thursday.

I initially placed the questionnaire in the Pre-Anchor section. I also tested it in the Post-Anchor section. In that scenario, the questionnaire series was assigned, but no questionnaire was available for the patient to complete through MyChart.

Could someone please advise whether I am missing a setting or configuration that controls the recurring questionnaire assignments? Or do I need a batch job to reassign the questionnaire every two days?

For those who struggled to move from an Epic end-user role into an analyst position, how did you figure out what was missing from your application?

Several colleagues with at least four years of nursing experience are trying to transition into Epic analyst roles. They have huge knowledge in the workflows, particularly in Ambulatory and some are from ED, but they are having difficulty getting interviews.

Today, junior or Level I analyst positions that provide certification sponsorship seem harder to find. Was the main barrier your résumé, technical experience, networking, certification status, or something else? What specific change helped you finally reach the interview stage?

For those who moved from an Epic end-user role into an analyst position, what helped you turn your workflow experience into a stronger application?

Background: I made the same transition about five years ago. At the time, my organization needed a junior analyst, and I had already worked using the application for eight years as an end user.

Today, it seems more difficult to find junior or Level I positions where an organization is willing to sponsor certification. I have colleagues in the Service Desk who understand basic MyChart workflows and want to become analysts, but they are having difficulty getting interviews. I also read many posts across Facebook and other social media with the same problem.

For those who successfully made this transition, what experience, résumé changes, networking strategies, or other steps helped you reach the interview stage? TIA

For those who moved from an Epic end-user role into an analyst position, what helped you turn your workflow experience into a stronger application?

Background: I made the same transition about five years ago. At the time, my organization needed a junior analyst, and I had already worked using the application for eight years as an end user.

Today, it seems more difficult to find junior or Level I positions where an organization is willing to sponsor certification. I have colleagues in the Service Desk who understand basic MyChart workflows and want to become analysts, but they are having difficulty getting interviews. I also read many posts across Facebook and other social media with the same problem.

For those who successfully made this transition, what experience, résumé changes, networking strategies, or other steps helped you reach the interview stage? TIA

Before becoming an Epic analyst, the most confusing part for me was figuring out what path to follow. I did not initially know which Epic application matched my experience, which job titles could lead to an analyst role, how certification sponsorship worked, or whether I needed another position first.

It took me approximately two years to piece together a path through research, networking, and repeated preparation.

For those currently trying to enter the field, what part of the pathway is most unclear right now? What positions or approaches have you already tried, and what happened?

I currently work as an Epic analyst, and over the years, I have shared tips with coworkers and friends who wanted to transition from healthcare operations into an Epic analyst role.

Many of them already had valuable healthcare experience in registration, clinical operations, revenue cycle, nursing, scheduling, or another department that uses Epic. However, they often struggled to translate that experience into an analyst opportunity. Some applied repeatedly without receiving an interview, while others were unsure whether networking, additional education, or internal experience would make the biggest difference.

For those who successfully became Epic analysts, could you please answer any of the following questions?

• What role were you working in before becoming an Epic analyst?
• How did you find and land your first analyst opportunity?
• Did you apply directly, contact HR, speak with an Epic manager, or receive a referral?
• Did networking with analysts or organizational leaders make a difference?
• If you had authorized Galaxy access through your employer, did you use it to learn more about the application or workflows while waiting for an opening?
• What specific experience, skill, or action do you believe helped you receive an interview?
• Approximately how many positions did you apply for, and how long did it take to receive your first interview?
• What do you wish you had known when you first started trying to become an Epic analyst?

I would especially appreciate hearing from people who transitioned from hospital operations, clinical roles, patient access, billing, health information management, or other Epic end-user positions. I'd like to help my colleagues get into the role.

Thank you!

I currently work as an Epic analyst, and over the years, I have shared tips with coworkers and friends who wanted to transition from healthcare operations into an Epic analyst role.

Many of them already had valuable healthcare experience in registration, clinical operations, revenue cycle, nursing, scheduling, or another department that uses Epic. However, they often struggled to translate that experience into an analyst opportunity. Some applied repeatedly without receiving an interview, while others were unsure whether networking, additional education, or internal experience would make the biggest difference.

For those who successfully became Epic analysts, could you please answer any of the following questions?

• What role were you working in before becoming an Epic analyst?
• How did you find and land your first analyst opportunity?
• Did you apply directly, contact HR, speak with an Epic manager, or receive a referral?
• Did networking with analysts or organizational leaders make a difference?
• If you had authorized Galaxy access through your employer, did you use it to learn more about the application or workflows while waiting for an opening?
• What specific experience, skill, or action do you believe helped you receive an interview?
• Approximately how many positions did you apply for, and how long did it take to receive your first interview?
• What do you wish you had known when you first started trying to become an Epic analyst?

I would especially appreciate hearing from people who transitioned from hospital operations, clinical roles, patient access, billing, health information management, or other Epic end-user positions. I'd like to help my colleagues get into the role.

Thank you!