▲ 2 r/smallbusiness
Thinking of building a WhatsApp CRM, would this actually solve a problem?
I’m a full stack dev and keep seeing small businesses (coaching centers, consultants, clinics, etc.) lose leads because nobody follows up properly on WhatsApp.
Thinking of building a simple CRM around this.
Idea is pretty basic:
- WhatsApp follow-up reminders
- automated messages after enquiry
- shared inbox for team members
- lead stages (new, interested, closed, etc.)
- reminders when someone forgets to follow up
Before I spend time building it:
Would businesses actually pay for something like this or am I solving a problem nobody really cares about?
If you run a business or agency, what’s your biggest headache with lead follow-up?
u/HelicopterVast8265 — 10 hours ago