u/HelicopterVast8265

Thinking of building a WhatsApp CRM, would this actually solve a problem?

I’m a full stack dev and keep seeing small businesses (coaching centers, consultants, clinics, etc.) lose leads because nobody follows up properly on WhatsApp.

Thinking of building a simple CRM around this.

Idea is pretty basic:

  • WhatsApp follow-up reminders
  • automated messages after enquiry
  • shared inbox for team members
  • lead stages (new, interested, closed, etc.)
  • reminders when someone forgets to follow up

Before I spend time building it:

Would businesses actually pay for something like this or am I solving a problem nobody really cares about?

If you run a business or agency, what’s your biggest headache with lead follow-up?

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u/HelicopterVast8265 — 10 hours ago