Site24x7 Monitoring Support
Hi all,
just wanted to tell you my experience with Site24x7. Our experience is great so far. It is straight forward to setup, has many integrations and can monitor everything we want & even more.
We had 2-3 support cases. Issue creation is superb. You can select which monitor has a problem and even make a screen recording in the support tool, to show support staff what causes problems. After issue submission every case was resolved during 12 Hours and within the first message. Even a bug in an integration was fixed super fast and without further questions. They don’t offer premium support, this is just their standard procedure.
Overall very happy with the product and superb support staff.
I am not affiliated with them at all, just wanted to post my good experience.