Can I dispute a dropshipper if the items I received had all the tags cut?
I recently bought from an Instagram seller (darn those ads) and didn't realize that the items were drop shipped. I got charged 7x the price thinking I was receiving fairly designed and made items.
When I received the items I noticed immediately that all the tags were cut. I could not confirm the brand, size, care, or materials. I requested a refund under the guise that the items were too small, as I did not want to tell them that I suspected that I was drop shipped. They said they could not do a refund because I bought the item when it was on sale. On their website too, it says that you cannot return the items if the original tags were not on it, but they were never there to begin with??
Is there anything I can do? Can I dispute it with my credit card company or do I tell the seller that the tags were cut and I am going to dispute them unless they give me a refund?