u/HomiloJulia

As a customer, would you actually scan a QR code to leave a review?

Hey. My parents run a small bakery that’s been around for about 5 years, but they only have 14 Google reviews so far. They’re all positive, but we’re trying to grow that number a bit.

The main challenge is that most customers just grab and go. Very few actually sit down, and it feels a bit awkward asking people in a rush to leave a review in person.

So we’ve been thinking about other ways to make it easier. One idea is placing a QR code on things like bags or cups so people can scan it and leave feedback whenever they have time instead of being asked on the spot.

We’re currently testing a simple QR-based feedback system QuickFeedback. but I’m honestly more curious about the general behaviour here than anything else.

From a customer point of view. Would you actually use something like that, or do most people just prefer going directly to Google if they leave a review at all?

reddit.com
u/HomiloJulia — 11 days ago