u/Honey_Enjoyer

The page asks you to give your email before it will let you read the article, so I'll repeat a few key bullet points here in case anyone doesn't want to do that:

• The chain is using a custom solution Andy set up himself, which he calls "AndyOS"
• The tool is used for demand forecasts, scheduling, and inventory management
• Andy says that the goal is to "give workers more time to focus on customers and food quality" as opposed to replacing human interaction with kiosks and automated phones
• They have not reduced headcount because of use of the tool

I have my own opinion on this but that probably doesn't belong in the post.