The Broken Glass
I work in retail and I am usually careful when it comes to fragile items. This lady and her mom bought this vase and I put it in the bag and I think I placed it on the shelf to hard and broke it. She heard it, her mom heard it, the other customers and I heard it too. I apologized but kept it in the bag to not leave shards on the floor or end up cutting myself. I went back to get another one but couldn't find it and went back to ask where she got it from.
She said it was the only one there and then I opened the bag to make sure I check the UPC code at the bottom. Oddly enough it wasn't broken at all. We all looked at each other strange because it sounded like it broke not just landed on something. What's crazy is I remember feeling loose pieces in the bag too. Im happy we didnt have to deal with broken glass and a claim but its still weird to me.