u/Hot-Check7070

Need Help Learning Drop Off, Phone Calls, and Triage

I’m a pharmacy technician at CVS and I’m about to finish my training and become apart of the regular staff but I still feel like I don’t know how to do most things. If a patient at the drive thru doesn’t have a medication found but they say they have one I have no clue what to do besides call someone. Can someone give me the step by steps on drop off, phone calls, and triage. What are the most common scenarios?

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u/Hot-Check7070 — 9 days ago