u/HumanShine9396

I've been helping with a small web hosting business and spending more time looking at how people actually choose a cPanel provider.

One of the companies I'm working with is RSH Web Services, and one thing I've noticed is that having cPanel itself isn't really enough. People also care about reliability, how easy it is to manage multiple sites, how quickly issues get resolved, and what happens when a site needs to be migrated or restored.

The company also has services around hosting, including domains, WordPress hosting, SSL, and website management, so I'm looking at the overall experience rather than just the control panel.

What has been the biggest factor that made you stay with, or leave, a cPanel hosting provider?