Shared account sign-in issues
My small nonprofit has a zoom pro account. We all use the same sign-in credentials to log in and host different meetings. A few members of our team have regular difficulties using these credentials. Not being able to log in, 2FV not working, or getting kicked off the meeting. Here are my questions:
Why is this happening to 3 out of 10 people that use it? No one else has issues. Is it there computers or is it a zoom thing?
Would making them Users with a pro license be the fix? Ideally we don't want to do this because $$$.
If we do make them Users would they have access to all meetings made on our account or would they HAVE to be Alternate Hosts for those meetings?
TIA