A.I. Receptionist at HVAC Company
Maybe I just haven't called the general line of many businesses lately, but are A.I. Receptionists super common these days? I just called a fairly popular HVAC company that put in a new unit for me a few months ago to ask about the pricing on their seasonal maintenance plans, and after an awkward and annoying 5 minute conversation with the bot, it informed me it didn't even have the pricing and someone would need to call me back. I don't know how I feel about this. If they were on lunch or whatever, just let me leave a message and someone can call me back. It honestly makes me not want to work with them anymore, but if this is what everyone is going to now, I guess I have to suck it up. How prevalent is this? Am I just that far out of touch?