u/IDoNotHaveANamePlz

▲ 4 r/WhatsappBusinessAPI+1 crossposts

Linked Devices not getting calls notifications

Is anyone else having issues with WhatsApp Coexistence on CRM platforms?
We’re using the WhatsApp Coexistence feature with our CRM, and everything was working fine before. We still have the main mobile active plus 4 linked devices connected.
For the last 2 days, none of the linked devices are receiving notifications for incoming calls or messages anymore. The messages only appear when we manually open WhatsApp/Web/Desktop app and refresh/check it.
We’ve already tried:
WhatsApp Web
Desktop app
MacBook app
Re-linking devices
Notification settings
Restarting devices/apps
Still no luck.
Is anyone else experiencing the same issue recently, or did Meta/WhatsApp change something on the coexistence feature? Any fix or workaround would really help.

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u/IDoNotHaveANamePlz — 7 days ago