Working on a motorbike ride-hailing app for Lebanon. Need honest feedback on pricing and reliability.
Hi everyone,
I’m currently working on a ride-hailing app for Lebanon, starting with motorbike rides first, then hopefully adding cars later.
The idea is similar to Uber / Gojek, but built specifically for Lebanon. The main focus is reliability. I want the service to be faster, easier to use, more available, and around 20–40% cheaper than the cheapest current transport options (which are in most cases not regulated or organized) for short to medium-distance trips.
The plan is to start with motorbikes because they are usually faster in traffic, cheaper to operate, and better for short trips. Later, we can expand into cars.
The process would be simple: you request a ride, a motorbike picks you up from your doorstep, and the driver drops you off exactly where you’re heading.
For pricing, I’m thinking of using a distance-based model, where the price is calculated based on kilometres from pickup to drop-off. I feel this would be fairer for both users and drivers because the price would be more transparent and consistent and is very predictable.
I’m still trying to figure out the right pricing, so I’d really appreciate honest feedback from people across Lebanon, especially in Tripoli and Beirut.
A few questions:
What would you consider a fair price for a short motorbike ride, for example 2–3 km(e.g: rouche to verdun/ raouche to zaytuna bay. Tripoli: elqoubeh to dam w farz )?
What would you consider fair for a medium ride, around 5–8 km (raouche to dekwane/ Tripoli: tal to dahr el ein)?
Would you prefer a fixed starting fee plus a price per km, or just a simple price based on distance?
What problems do you currently face with transport apps, taxis, or motorbike delivery/rides?
What would make you trust a motorbike ride-hailing app?
Would helmets, verified drivers, legal documents, and clear pricing make a difference to you?
The goal is not just to launch another transport app. I want to build something that actually works well in Lebanon for the majority: reliable, affordable, fast, and available when people need it.
I’d appreciate any honest criticism, pricing suggestions, safety concerns, or ideas. Even negative feedback would be very useful at this stage.