Juniper Validated Designs Rant
Hi,
I don’t want to give names here or expose anyone but we have worked along side the juniper validated designs team and I must admit, the experience is not been good, I wanted to collaborate here if any other customers shared the same experience as us or is this just a once off.
Everything is out sourced to India, and let me tell you guys what we have dealt with
They had to cancel constantly meetings because they break their own customer lab and cannot fix it, sometimes they take days to fix
They are all over the place, one engineer says something and the other doesn’t agree, or knows what he’s even talking about. One is updating documents and the others don’t even know, one joins halfway through a session and doesn’t know what’s going on
They are stressed, doing work in silos and not together, in one meeting one engineer got angry because he was working too much without a break and stuff wasn’t working.
In one session, a engineer was doing work behind the scenes during a demonstration and broke our entire setup, it took them 3 days to resolve and they broke it even further by getting confused with rollbacks
Anyone else experience this with JVD? Our experience (our entire team agreed) this is a disaster from Juniper to work with.
This shit is wild, and no this is NOT exaggerated or made up, this quality is from our experience has not been good