u/IdealTruths

Or is it just a meme? Either way it's really cute lol

I just got a job as an AB with them. I'm fresh out of training, have plenty of teller exp so no problems there. I just finished a very busy Saturday with the ATM down as the only person working service line just fine, minimal stress and PO'd customers despite me being very new to the teller systems.

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I am trying to gain confidence on platform. I'm still being shadowed, already opened 2 accounts and did a wire transfer. The first account opening was seamless, the wire was fine, the second account opening... not so much. I ended up being a nervous mess when my shadow-er took over as the voice initially and I feel that I lost my footing/rapport with the client, very necessary when you are new...

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Please give me advice on how to get my confidence.