u/Ill-Feed5807

I recently ordered a physical official transcript to be mailed to my residence but it hasn't arrived after 12 days. I honestly should've chosen the pickup option but I didn't read carefully..

I need the transcript by the 27th, so I'm wondering if this delay is normal for Canada Post or if I should contact the center / get another one asap! They did say it has been placed in the mail so I'm not sure what went wrong.

I wanted to see if anyone else had a transcript take this long to arrive? Is this normal...?