Account Sanction Appeal
Hi everyone,
I recently tried to log back into my Hack The Box account after a long period of inactivity, and I was surprised to find that it has been flagged with a compliance issue related to OFAC sanctions.
The system indicates that my personal information appears to match something on the sanctions list, which resulted in a permanent restriction. I strongly believe this is a false positive, likely due to a common name match.
I have already sent an email to customerops@hackthebox.com including all my personal information and the required documents, hoping they can review my case and resolve this issue.
I wanted to ask the community:
- Has anyone experienced something similar before?
- Is it likely that my account will be restored after review?
- Or do these cases usually not get a response?
I’m genuinely concerned because I’ve been using HTB for learning and I’d really like to regain access to my account.
Any help or shared experiences would be greatly appreciated.
Thanks in advance.