u/ImmediateBoat173

Every sales platform seems to have an AI feature now, but I'm interested to know how much of it is making managers better coaches and how much is just creating another dashboard to check. We've been experimenting with different tools like Rilla and one thing that's stood out is that it seems to reduce the time spent trying to figure out what happened on a customer interaction. That said, coaching still comes down to what managers do with that information. For those using AI in sales coaching, has it genuinely changed the way your team develops reps or has it mostly added more data to sort through?