Is this typical in outpatient?
I'm in a clinic attached to inpatient hospital for over a year now and I'm struggling with my patient panel. I don't know if it's a me issue, a work issue, or mix of both.
I estimate at least 20% are challenging (at least to me) whether it's due to being high risk, severity of symptoms and illness, difficult circumstances/high social needs. The clinic I work at does not have any case management, RNs, or social work support so it often feels like just me myself and I managing these patients. I get frequent messages for same day appointment requests, severe symptoms arising, paperwork requests, family concerns etc. we have to handle all messages outside of scheduling.
Are most outpatient positions like this, with that mix of acuity and what feels like little support?